Your Security is Our Priority

Learn how we protect your files and data

Our Commitment to Security

At SmartToolPDF, we understand that you're trusting us with your important documents. We take this responsibility seriously and have implemented multiple layers of security to protect your files and personal information.

Security Features

SSL/TLS Encryption

All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols. This ensures that your files and personal information cannot be intercepted during transfer.

Secure Servers

Our servers are hosted in secure data centers with 24/7 monitoring, physical security controls, and redundant systems to ensure your data is always protected and available.

Automatic File Deletion

All uploaded and converted files are automatically deleted from our servers after 24 hours. We do not permanently store your files, ensuring your documents remain private.

Privacy Protection

We never share, sell, or distribute your files to third parties. Your files are processed solely for the conversion you requested and are only accessible to you.

Data Encryption at Rest

Files stored on our servers are encrypted at rest using AES-256 encryption, providing an additional layer of protection against unauthorized access.

Malware Scanning

All uploaded files are scanned for viruses and malware before processing to protect both you and our infrastructure from malicious content.

Data Protection Practices

No Permanent Storage

We do not keep copies of your files. Once converted and downloaded, files are queued for automatic deletion within 24 hours.

Secure Authentication

User passwords are hashed using industry-standard algorithms (PBKDF2 with SHA256). We never store passwords in plain text.

Access Controls

Only you can access your converted files. We implement strict access controls to ensure files are only accessible to the account that uploaded them.

Regular Security Audits

We conduct regular security audits and penetration testing to identify and address potential vulnerabilities.

Data Protection Compliant

We comply with DPDPA 2023, IT Act 2000, and international data protection regulations, giving you full control over your personal data.

Secure Payment Processing

All payment information is processed through PCI-DSS compliant payment processors. We never store your credit card information.

Security Best Practices for Users

Help us keep your account secure by following these recommendations:

Use Strong Passwords

Create passwords with at least 8 characters, including uppercase, lowercase, numbers, and special characters.

Enable Two-Factor Authentication

Add an extra layer of security to your account by enabling 2FA in your account settings (coming soon).

Log Out on Shared Devices

Always log out when using SmartToolPDF on public or shared computers.

Keep Software Updated

Ensure your browser and operating system are up to date with the latest security patches.

Be Cautious with Sensitive Files

While we take security seriously, avoid uploading highly sensitive or confidential documents unless necessary.

Download and Delete

Download your converted files promptly and delete them from your conversion history if they contain sensitive information.

Compliance & Certifications

ISO 9001:2015

Quality Management System certified

DPDPA 2023

Digital Personal Data Protection Act compliant

ISO 27001

Information security management (in progress)

IT Act 2000

Information Technology Act compliant

Report a Security Issue

If you discover a security vulnerability, please report it to us immediately at smarttoolpdf@gmail.com. We take all security reports seriously and will respond promptly.

Please do not publicly disclose security issues until we've had a chance to address them.

Questions About Security?

Our team is happy to answer any security-related questions you may have.