Privacy Policy

Last Updated: November 29, 2025

1. Introduction

Welcome to SmartToolPDF ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Company Information (Data Controller)

SmartToolPDF is operated by:

  • Company Name: Arvento Technologies
  • Registered Address: Balagere Road, Varthur, Bengaluru, Karnataka – 560087, India
  • GSTIN: 29AFQPV0371Q1ZD
  • Email: smarttoolpdf@gmail.com
  • Phone: +91 8867766077

3. Information We Collect

3.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Use our file conversion services
  • Subscribe to our newsletter
  • Contact us for support

This information may include:

  • Name
  • Email address
  • Username and password
  • Payment information (processed securely through third-party payment processors)

3.2 Files and Documents

When you use our file conversion services, we temporarily store your uploaded files on our servers to perform the requested conversion. These files are automatically deleted after 24 hours.

3.3 Usage Information

We automatically collect certain information about your device and how you interact with our services:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and features used
  • Date and time of visits
  • Conversion history and preferences

3.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

4. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our file conversion services
  • Account Management: To create and manage your account
  • Communication: To send you service-related notifications, updates, and promotional materials (with your consent)
  • Security: To detect, prevent, and address technical issues and fraudulent activity
  • Analytics: To understand how users interact with our services and improve user experience
  • Legal Compliance: To comply with legal obligations and enforce our terms of service

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure file storage with automatic deletion after 24 hours

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

  • Uploaded Files: Automatically deleted after 24 hours
  • Account Information: Retained until you request account deletion
  • Usage Logs: Retained for 30-90 days for security and analytics purposes
  • Conversion History: Retained for your convenience until you delete it or close your account

7. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and services (e.g., hosting, payment processing, analytics)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection: To protect our rights, property, or safety, or that of our users or others

8. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information

To exercise these rights, please contact us at smarttoolpdf@gmail.com

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: smarttoolpdf@gmail.com
  • Phone: +91 8867766077
  • Address: SmartToolPDF, Balagere Road, Bengaluru - 560087, Karnataka, India
  • GSTN: 29AFQPV0371Q1ZD